If your contact details are outdated and you can’t remember your password, you can submit a written request to modify your address information. You can ask our helpdesk (firstname.lastname@example.org) for a form.
Please send back the completed form via fax (+41 (0)848 69 69 68) or post.
Please keep in mind the following points:
The form MUST BE signed by the holder:
- If the holder is a private person, his/her signature is required.
- If the holder is a company/organisation, we’ll also need a stamp or letterhead.
Should you remember your password, you can modify your contact details in your user account.
After having modified your contact details your password will be sent to you.